Assessor Resource

TLIE2032A
Assess removal

Assessment tool

Version 1.0
Issue Date: May 2024


Work must be carried out in accordance with workplace procedures, relevant standards and certification requirements.

Work is normally performed under general supervision. Defined accountability and responsibility for self and others in achieving the required outcomes is involved.

This unit involves the application of standard furniture removal procedures by removal crew members when carrying out assessment of removal needs across a variety of removal contexts.

This unit involves the skills and knowledge required to assess a removal load for pre-packing. It includes selecting packing materials and equipment, identifying potential hazards, identifying discrepancies against the inventory, ensuring all pre-packed items are ready for uplift, and completing of all relevant records.

Licensing, legislative, regulatory or certification requirements are applicable to this unit.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Nil

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include:

required knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement.

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts.

Resources for assessment include access to:

range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

appropriate range of relevant operational situations in the workplace.

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

Method of assessment

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace.

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate to this unit:

direct observation of the candidate checking requirements against the inventory, ensuring items are ready for uplift and completing records

direct observation of the candidate applying relevant WHS/OHS requirements and work practices.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the knowledge and skills required for this unit.

Required knowledge:

Client service requirements including language, courtesy, behaviour and problem solving

Company work procedures

Furniture removal procedures and codes of practice

Hazards that may be experienced on a removal job and related hazard control measures

Items unsuitable for removal and associated reasons

Records and signed agreements that are completed during a removal load assessment and related procedures

Relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection legislation and policies

Relevant state/territory procedures and codes:

environmental protection legislation and regulations

roads and traffic authority vehicle driver licence requirements

traffic Act and related regulations

WHS/OHS legislation and regulations

Relevant agreements and legislation applicable to furniture removal

Special requirements that may need to be addressed in a removal and related procedures to be adopted

Uplift requirements

Required skills:

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Communicate effectively with others

Complete relevant documentation

Implement contingency plans for unanticipated situations that may occur

Interpret and follow operational instructions and prioritise work

Modify activities depending on operational contingencies, risk situations and environments

Monitor work activities in terms of planned schedule

Operate and adapt to differences in equipment in accordance with standard operating procedures

Operate electronic communication equipment to required protocol

Promptly report and/or rectify any identified problems that may arise in accordance with regulatory requirements and workplace procedures

Read and interpret relevant instructions, procedures, information and signs

Select and use required personal protective equipment conforming to industry and WHS/OHS standards

Work collaboratively with others

Work systematically with required attention to detail without injury to self or others or damage to furniture or equipment

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Removal sites may include:

commercial premises

domestic premises

industrial premises

Clients may be:

external

internal

Operations may be conducted:

by day or night

in a variety of weather conditions

Personal protective equipment may include:

gloves

high visibility vests

safety footwear

safety glasses

Hazards may include:

door and passageway widths and tight internal corners

driveway length and surface

lawn sprinklers on automatic timers

low hanging light fittings and other fixture obstructions

obstructions

parking restrictions

power and telephone lines, trees and landscaping

stairs and steps

uneven or unstable ground

unfriendly pets

Requirements for access may include:

additional gear and equipment

authorities and permits

communications equipment

hours of operation

personal protective equipment

removal duration

security arrangements at the site

site restrictions and procedures

Consultative processes may involve:

clients

management and other office personnel

other employees and supervisors

other professional and technical staff and trades people

union representatives

WHS/OHS specialists

Special requirements may include:

considering items important to the client

dismantling items

items that are not to be removed

temporary removal of doors and fittings on site

using tradespersons such as electricians, carpenters, cabinet makers

Communications may include:

fixed and mobile phones, radio, fax, laptop computer/Internet

oral/aural communications

written communications, including completing and signing documents

Workplace procedures may include:

company procedures

enterprise procedures

established procedures

organisational procedures

Calculations may involve the basic use of a range of technology including:

calculator

computer

manual techniques

Documentation may include:

client instructions

consultant appraisal report

emergency procedures

job safety analysis

job specifications and procedures

manufacturer specifications

quality assurance procedures

site plan

standards and certification requirements

workplace operating procedures and policies

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Potential internal hazards are identified and appropriate action is planned to minimise risk or injury and/or damage to items, equipment or structure 
In consultation with client, consultant/client inventory is checked for accuracy and discrepancies are made known to appropriate personnel in accordance with workplace procedures 
Special requirements are identified in consultation with client and documented in accordance with workplace procedures 
Client is advised of any pre-damaged or damage-risked items and appropriate documentation is completed 
Items unacceptable for removal are identified and client is appropriately informed 
Pre-packed items of furniture and effects are stored appropriately at client premises to ensure orderly and efficient uplift 
Required records are updated accurately, legibly and promptly in accordance with workplace procedures 
Records are checked to ensure they include all required information relevant to the job 
Changes to consultant appraisal are confirmed with office in accordance with workplace procedures 
Confirmed items are appropriately prepared for travel in accordance with workplace procedures 

Forms

Assessment Cover Sheet

TLIE2032A - Assess removal
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIE2032A - Assess removal

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: